Q: What are the infrastructure requirements?
defenderData can be deployed in many configurations. The most common configuration entails server hosting by defenderData with the public defender client computers connecting to the data over secure socket layer internet connections. This configuration is especially well suited to handling public defenders with multiple locations needing to access data in a central location. In this configuration, the only infrastructure requirements for the public defender are an office internet connection and client PC's running Windows 95 or better.
Larger public defenders can choose to host their own server and manage interoffice connectivity through existing TCP/IP connections. In this case, the server ownership and maintenance, as well as SQL Server licensing responsibility lies with the public defender office and it is recommended that a capable IT staff be present in order to successfully implement this solution. We are happy to work with internal IT staff in any way needed to ensure that this implementation goes smoothly.
Client PC's require Windows 95 or better. Windows 2000 or XP is highly recommended. The client application will run with 64 MB of RAM however 128 or more is recommended.
defenderData has been designed to make good use of thin bandwidth connections. Remote offices will usually require a T1 for every 50 users. Fractional T1's, DSL, or even ISDN connections can be used for fewer users in remote offices.
Q: How will I get data from my current system into defenderData?
As part of any major system implementation, the success or failure of the project usually lies within the effective migration of existing data into the new system. For this reason, we will work closely with internal systems staff to properly stage client information into our internal servers for data validation and system testing prior to cutover. This is a service that we provide in order to make sure that the proper attention is always provided to this critical phase of the implementation. Depending on the complexity and size of the data conversion, we estimate between 2 and 4 weeks to create, test, and implement the migration of existing system data. Once client acceptance has been reached by accessing converted data on our servers, we will perform the official cutover on a mutually agreed upon time, usually over a weekend.
Q: What kind of training can we expect?
Procedural and system changes within an office can cause a great deal of stress and discomfort for internal staff if not dealt with properly. We will work with you to establish training and operation materials and documentation that fall within the procedures of your office as they relate to the new technology being implemented.
An enormous number of cases are handled every year by Public Defenders across the Nation. Our software has been utilized by such agencies as the Salt Lake Legal Defender Association in Utah in order to automate office functions and track case statistics within their rapidly growing office.
As these case loads continue to rise, the difficult task of tracking relevant information and statistics has been exacerbated. Our software solutions have continued to rise to the challenge and have enabled public defenders to be ever more focused on their clients.
In early 2004, we announced a brand new product enabling public defenders of all sizes to take advantage of the power and flexibility of our case management system.
Our progressive pricing model and dedication to indigent defense has allowed us to provide phenomenal solutions at drastically reduced prices in comparison to existing software providers.
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